HANSEL Promise:
Pre-sale: Passionate
We offer you the early planing of the project,the best process flow design,choose the best appropriate equipment model to design products according to your special needs.Everything is centered on the needs of customers
Sale: Integrity
All productds are strictly inspected with the drawings and process flow according to the contract before they are deliveried from storage.We assigned the technicians to the producing spot to provide installation guide, testing and training.
After-sale: Considerate
To establish good business relationship,we always periodical visit to the users.We could give you the definite reply during 24 hours when the users meet some problems in the producing process. Or we can communicate through video on line.
How do you serve after signing the contract?
HANSEL has strict service processes:
1. Keep clients updated when our company gets advance payment.2. Confirm production details with clients.
3. Take photos and send all pictures to customers during production.
4. Inspection and testing the product before delivery;
5. Clients are welcome to inspect the equipment when the equipment are ready to delivery.
6. Logistics,all shipment by sea,by air, by train services if needed.
